Child Contact Services
that work better for children
Providing safe spaces where children can meet the parents they don’t live with.
St Albans Child Contact Centre
How can we help you?
I’m a parent or
family member >
I’m a professional
in child services >
I’m looking to
volunteer >
Parenting shouldn’t end
when relationships do.
More than a million children have no contact whatsoever with one of their parents after separation. Unfortunately, some children experience behavioural issues including antisocial behaviour, distress, unhappiness, and both physical and emotional problems.
NACCC is the only charity in the UK dedicated to solving this problem by providing safe spaces where children can meet the parents they don’t live with. We oversee around 350 contact centres across the UK, run by a network of nearly 4,000 volunteers.
The St Albans Child Contact Centre offers supported contact – that means it is suitable for families where no significant risk to the child or those around the child have been identified. We welcome referrals made through a solicitor, CAFCASS officer, family mediator or social worker.
Feedback from some of our families
‘Thank you all for your genuine care and time. It means a lot in so many ways.’
‘Many, many thanks for all the time and effort you volunteers put into keeping the Contact Centre going. Your efforts are appreciated.’
‘We wanted to thank all the volunteers who make it possible for the Contact Centre to exist in St Albans. For my son, it was a lifeline to his own son – both of whom love each other very much.’
“Thank you all for your genuine care and time. It means a lot in so many ways.Great communication. All answers to questions were given promptly. Everything important (address, times, dates etc) were given via email to look back on”.
“Support was amazing and was exactly what we needed”
“Our children loved all the toys accessible for them”
“All volunteers were lovely, happy and chatty. Thank you so much for having us!”
What is the self
referral process?
Find out how to set up contact for
your child >
Help us to raise
funds?
Find out how you can help to
support our centre >
Interested in
volunteering?
Find out how you can help
run the centre >
Latest News from St Albans Child Contact Centre
Click on the image, if one is present, the title or read more link to open the news item up.
News from our Child Contact Centre (Sept 2025)
Training 2025 We undertook the following NACCC recommended Training: Responding to Reluctant Families, Conflict Within a CCC - 8th March Family Breakdown, Family Risk Assessment – 26th April Annual Safeguarding – 20th May First Aid Course – 27th AprilTen of our...
News from St Albans Child Contact Centre
Re-Accreditation We have had a very busy year as our Re-Accreditation by NACCC took place in May. After a comprehensive review of all our Policies and Forms to ensure we were compliant with the current NACCC Standards, we are delighted we have received our...
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